Privacy Policy

This Privacy Policy describes how ZymTrak ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and mobile applications.

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, use the interactive features of our services, or communicate with us. The types of personal information we may collect include:

• Account Information: Name, email address, password, postal address, phone number, and any other information you choose to provide.
• Gym Member Data: Information entered into the system regarding gym members, including attendance logs, diet charts, exercise plans, and goal markers.
• Payment Information: Transaction histories and securely vaulted billing mandates (processed by our secure third-party payment partners).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, such as to:

• Process transactions and send related information, including confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests, and provide customer service.
• Monitor and analyze trends, usage, and activities in connection with our gym management platform.

3. Data Sharing and Security

We do not share your personal information or your members' data with third parties except as necessary to provide our services (such as cloud hosting providers and payment processors), to comply with the law, or to protect our rights. We use reasonable organizational, technical, and administrative measures to protect personal information under our control.

4. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise any of these rights, please contact your gym manager directly, or contact us if you are the account owner.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: