FAQs
Find answers to common questions about setting up your gym, managing members, and growing your fitness business with ZymTrak.
Frequently Asked Questions
Everything you need to know about the product and billing.
Getting Started
As an owner or admin, navigate to the Members tab from your dashboard. Click on 'Invite Member' and enter their details. They will receive an email invitation to download the ZymTrak app.
ZymTrak offers a 1-month, entirely free trial with no credit card required. You get full access to all premium features, including automated billing, smart attendance, and diet tracking.
Features & Usage
Our system integrates with standard checking hardware (RFID/biometrics) and utilizes a smart mobile scanner inside the ZymTrak Trainer App to securely log check-ins and check-outs.
Yes! Trainers have a dedicated section in their respective dashboard/mobile app where they can assign personalized diet plans, track macros, and push updates directly to the member's app.
Yes, ZymTrak handles recurring billing. Owners can set up membership plans, and members receive automated payment links securely via the platform when their subscription is due for renewal.
Support & Integrations
Depending on the plan you choose, you can scale infinitely. The 'Growth' plan supports unlimited members with dedicated support.
No, the iOS and Android applications are completely free for all your registered trainers and members.
Still have questions?
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